PRIVACY POLICY

The privacy and security of your information is very important to us. Whether you are booking a room, a member of one of our loyalty programs or mailing lists or just a prospective client browsing our website, we want you to trust that the information that you have provided to us is being properly managed and protected. This privacy policy explains how we use any personal information we collect about you, and your rights to access and correct the personal information we hold about you.

INFORMATION WE COLLECT

Information you give us. In your use of the Site, you may provide us with various information that personally identifies you. For example, we collect information from you when you make a booking through our reservation system or stay at the Hotel. Information collected during the course of the reservation and during your stay may include: • Your name, email address, home and business address, phone number, nationality and payment card information; and • Information such as stay and room preferences made during the course of your reservation such as your preferred room type and specific requests to the Hotel. This information may be provided to us directly when you make a reservation through our reservation system, through our websites, directly at the hotel or through mobile applications. In some cases, we may receive this information from a third party, such as when you book through an online travel agency or hotel booking site.

HOW WE USE THIS INFORMATION

We use the information collected from you primarily to fulfill your hotel reservation. Prior to your stay, this may include sending your information to the Hotel or sending you pre-stay communications. Following your stay, we may also send you post-stay communications and satisfaction surveys to get feedback on your experience. In some instances where we have your consent or where permitted under applicable law, we may send you marketing communications for products and services that we believe would be relevant for you. We also may use information related to your stay to display targeted advertisements on our websites or on third party websites or to send you more relevant messaging. Additionally, we use this information for purposes of aggregated trend and statistical analysis to evaluate and improve our products and services and other market research.

TRANSFER AND DISCLOSURE OF PERSONAL DATA

We may disclose your personal data to third party service providers for the purpose of providing services to you, for example the processing and fulfillment of your booking.